Shipping policy

Shipping Policy

At Cassandi's, we strive to provide you with a seamless and delightful shopping experience. Here's everything you need to know about our shipping process:

Processing Time:

  • Orders are typically processed within 3-5 business days (excluding weekends and holidays).
  • Please allow additional time for order processing during peak seasons or promotional periods.

Shipping Time:

  • Once your order has been processed, standard shipping within the continental U.S. generally takes 3-5 business days.
  • Shipping times may vary based on your location, and delays may occur due to unforeseen circumstances.

Shipping Methods:

  • We currently offer standard shipping for all orders.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight of your order and your location.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your shipment using the provided tracking number.

International Shipping:

  • Currently, we only offer shipping within the continental U.S. We do not ship internationally.

Delivery Issues:

  • In the event of a delivery issue or if your package is lost in transit, please contact our customer service team at shopcassandis@gmail.com for assistance.

Change of Address:

  • To ensure that your order is delivered to the correct address, please double-check and verify your shipping address at checkout. We are unable to change the shipping address once the order has been placed.

Shipping Holidays:

  • Please note that shipping carriers may observe holidays, which can affect shipping times.

We appreciate your patience and understanding. If you have any further questions or concerns about your order or our shipping process, feel free to contact our customer service team at [your contact information].

Thank you for choosing Cassandi's Boutique!